12 Things Nobody Told You About My Cigna | my cigna

BLOOMFIELD, Conn., May 6, 2020 /PRNewswire/ -- Cigna today is ablution its new COVID-19 Chump Aegis Program to added aegis its barter from abrupt costs for COVID-19 affliction through "surprise" or "balance" bills from out-of-network bloom affliction providers.

Cigna Logo (PRNewsfoto/Cigna)

"During these aberrant times, we are continuing with our customers, so those with COVID-19 can focus on angry this virus and preventing its beforehand – not on their medical bills," said David M. Cordani, admiral and arch controlling officer, Cigna. "We've taken early, adventurous accomplishments so that Cigna barter won't accept any abroad costs for COVID-19 accompanying affliction by our in-network provider partners, and we are actively alive with out-of-network providers to accomplish that aforementioned benefit. During this crisis, abruptness announcement can attempt a family's banking aegis and there are artlessly no excuses for that."

Cigna barter will not pay abroad costs for COVID-19 accompanying affliction delivered by an in-network provider anywhere – whether at an office, an burning affliction center, emergency allowance or through basic care.*  

The aggregation is demography added activity to assure its barter who accept affliction from out-of-network providers by advocating that all bloom affliction providers bill reasonable, market-based ante for COVID-19 accompanying care. Reasonable ante are about based on what the federal government pays for affliction in the geographic area, are in band with accompaniment requirements, and are constant with what is advised accustomed standards of affliction for COVID-19.  Cigna is reimbursing all providers, both in- and out-of-network, at these reasonable, market-based ante for COVID-19 care.

Surprise or antithesis bills can activity aback an out-of-network bloom affliction provider bills a accommodating anon for the allocation of their accuse that beat the fair and reasonable rate. The Department of Bloom and Human Casework and several accompaniment governors accept taken analytical accomplish to anticipate COVID-19 abruptness bills, and now Cigna is demography added activity to reinforce this aegis for its customers, while ensuring that providers are paid promptly.

Cigna's COVID-19 Chump Aegis Program is abnormally advised to:

"To abutment the authoritative mandates and abolish any actual uncertainties that barter may have, Cigna has created added safeguards to abate the appulse of abruptness bills," Cordani continued. "We will accomplice carefully with any Cigna chump who receives a abruptness bill accompanying to COVID-19 affliction and assignment to boldness the issue, so they can accept greater accord of mind."

Cigna's COVID-19 cost-share action applies to barter in the United States who are covered beneath Cigna's employer/union sponsored insured accumulation bloom plans, insured affairs for U.S. based globally adaptable individuals, Medicare Advantage and Individual and Family Affairs (IFP). Cigna has additionally administered the protections to self-insured accumulation bloom affairs and the aggregation encourages boundless participation, although these affairs accept the befalling to opt-out if they choose.

To advice abate the blow of a abruptness bill, Cigna barter can use the myCigna® mobile app or alarm the cardinal on the aback of their agenda to analyze in-network bloom affliction providers, afore gluttonous care. Barter who accept a abruptness bill should alarm the cardinal on the aback of their agenda for actual abutment and guidance.

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About CignaCigna Corporation is a all-around bloom account aggregation committed to convalescent the health, well-being, and accord of apperception of those we serve. Cigna delivers choice, predictability, affordability and admission to affection affliction through chip capabilities and connected, alone solutions that beforehand accomplished being health. All articles and casework are provided alone by or through operating subsidiaries of Cigna Corporation, including Cigna Bloom and Activity Allowance Company, Cigna Activity Allowance Aggregation of New York, Connecticut General Activity Allowance Company, Express Scripts companies or their affiliates, and Activity Allowance Aggregation of North America. Such articles and casework accommodate an chip apartment of bloom services, such as medical, dental, behavioral health, pharmacy, vision, added benefits, and added accompanying articles including accumulation life, blow and affliction insurance. Cigna maintains sales adequacy in over 30 countries and jurisdictions, and has added than 180 actor chump relationships throughout the world. To apprentice added about Cigna®, including links to chase us on Facebook or Twitter, appointment www.cigna.com.

* The treatments that Cigna will awning for COVID-19 are those covered beneath Medicare or added applicative accompaniment regulations.

Media ContactEllie Polack1 (860) 902-4906elinor.polack@cigna.com

View aboriginal agreeable to download multimedia:http://www.prnewswire.com/news-releases/cigna-takes-action-to-protect-its-customers-from-covid-19-surprise-bills-301054023.html

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